We are delighted to announce that our new Sony ID7000 Spectral Analyzer has finally arrived and is now part of the Flow Cytometry Core Facility in Bonn. With this addition, the ID7000 becomes the third Sony ID7000 instrument in our facility, further expanding our analytical capacity and ensuring better instrument availability for our users.

Understanding the needs and experiences of users is essential for continuously improving services in Core Facilities and technology platforms. User satisfaction is a Key Performance Indicator. Our partner TillerAlpha has recently published a new guideline titled “Towards More Effective User Surveys”, providing practical recommendations for designing and conducting user satisfaction surveys in research infrastructures.